(4.7 / 5)6+ Ratings

Longines Reviews

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Overall Rating

4.7
6 Reviews
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About Longines

Longines.com is the official website of Longines, a renowned Swiss watchmaking company established in 1832. The site offers a comprehensive range of luxury watches for both men and women, showcasing collections such as the Conquest, Master Collection, Legend Diver, and Spirit series.

The website highlights Longines' commitment to elegance, tradition, and performance, providing detailed information about each watch's features, materials, and design. Customers can explore various collections, learn about the brand's heritage, and access customer service for maintenance and repairs.

Longines.com also features exclusive limited editions, such as the Longines Pilot Majetek, and provides insights into the brand's latest news and events. The site is designed to offer a seamless shopping experience, with options to purchase watches online and find authorized retailers.

Overall, Longines.com serves as a hub for watch enthusiasts, offering a blend of timeless elegance and modern innovation in the world of luxury timepieces.

Longines Pros & Cons

Pros:

  • Aesthetics: Longines watches are known for their beautiful designs and classy appearance.
  • Reputation: The brand has a reputation for being accurate, particularly with Quartz watches like the Longines Conquest V.H.P. 41mm.
  • Movement Quality: Longines offers high-quality movements, such as the Swiss in-house L688 movement, which is based on the ETA A08.L01 movement.
  • Historical Significance: Longines has a long history in watchmaking, dating back to 1832, and has contributed significantly to horology.

Cons:

  • Customer Service: Longines has received criticism for poor customer service, including long wait times and unresponsive communication.
  • Quality Issues: There have been reports of defective watches and poor repair services, which can lead to frustration and dissatisfaction.
  • Price Level: Consumers have noted that the price level of Longines watches is high compared to the quality and service received.
  • Clasp Quality: Some models, like the Longines Hydroconquest, have been criticized for their poor clasp quality, which can be a significant drawback for some buyers.

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Longines Customer Reviews (6)

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Ryan Barros
Ryan Barros
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Jul 27, 2024
Jarred Lambert
Jarred Lambert
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Jul 24, 2024
Eleonoor De Kievit
Eleonoor De Kievit
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Jul 23, 2024
Ella Christensen
Ella Christensen
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Jul 23, 2024
Luc Larivière
Luc Larivière
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Jul 22, 2024
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Ines Bryan
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Jul 22, 2024

Longines Customer’s Q&A

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Longines Features and Benefits

Longines.com offers a variety of key features and benefits for its customers:

  1. Wide Range of Collections: Longines provides an extensive selection of watches, including the Conquest, Master Collection, Legend Diver, and Spirit series. Each collection caters to different tastes and preferences, from sporty to classic designs.

  2. Swiss Craftsmanship: Known for its precision and quality, Longines watches are crafted with meticulous attention to detail. The brand's long history of watchmaking expertise ensures that each timepiece is both reliable and stylish.

  3. Innovative Materials: Longines uses high-quality materials such as titanium, which is lightweight, durable, and resistant to scratches and corrosion. This makes their watches suitable for various activities, including diving and sports.

  4. Advanced Features: Many Longines watches come with advanced features such as water resistance, luminous markers, and rotating bezels. These features enhance the functionality and usability of the watches, making them ideal for both everyday wear and specific activities.

  5. Elegant Design: Longines watches are known for their elegant and timeless designs. Whether it's a vintage-inspired piece or a modern classic, each watch is designed to be both aesthetically pleasing and functional.

  6. Affordability: Despite being a luxury brand, Longines offers watches at various price points, making them accessible to a broader audience. This balance between price and quality makes Longines a popular choice among watch enthusiasts.

  7. Customer Service: Longines provides excellent customer service, including maintenance and repair services through their authorized service centers. This ensures that customers can keep their watches in optimal condition for years to come.

  8. Heritage and Legacy: With a history dating back to 1832, Longines has a rich heritage and legacy in the watchmaking industry. This long-standing reputation adds to the brand's credibility and appeal.

These features and benefits make Longines.com a go-to destination for those seeking high-quality, stylish, and reliable timepieces.

Longines Pricing

Longines.com offers a wide range of luxury Swiss-made watches for both men and women. The pricing varies significantly based on the collection, design, size, and materials used. For example, the Longines Conquest collection, known for its sporty elegance, has different price points compared to the Longines Master Collection, which is more classic and sophisticated.

The Longines Pilot Majetek, a limited edition watch made of titanium, is one of the higher-end models. On the other hand, the Longines Legend Diver offers a blend of vintage and modern design, appealing to those who appreciate both aesthetics and functionality.

For those interested in maintenance and repair services, Longines provides detailed pricing information through their official service centers. The cost of services such as adjustments, maintenance, and repairs can vary, and it's recommended to contact the nearest authorized Longines service center for specific details.

Overall, Longines.com caters to a diverse audience with varying tastes and budgets, ensuring that there is something for everyone in their extensive collection of timepieces.

Payment Method

Longines.com accepts various payment methods to provide convenience for customers. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, PayPal is also accepted for secure and quick transactions.

For any issues or alternative payment methods, customers can contact Longines customer service for assistance.

For more detailed information, customers can visit the Payment Methods section on the Longines website.

Longines FAQs

FAQ

Longines Alternatives

Top 10 alternatives to longines.com:

  1. Tag Heuer - Known for its luxury sports watches and chronographs.
  2. Rolex - Renowned for its Prestige and high-quality timepieces.
  3. Omega Watches - Famous for its Precision and innovative designs.
  4. Breitling - Specializes in aviation watches with high-performance features.
  5. Tissot - Offers a wide range of affordable luxury watches.
  6. Cartier - Known for its elegant and sophisticated designs.
  7. Patek Philippe - Offers high-end watches with exquisite craftsmanship.
  8. Oris - Focuses on mechanical watches with distinctive designs.
  9. Vacheron Constantin - One of the oldest watch manufacturers, known for its luxury timepieces.
  10. Baume & Mercier - Offers classic and timeless designs at a mid-range price point.
FAQ

How To Open A Longines Account?

To open an account on longines.com, follow these steps:

  1. Visit the Longines website and navigate to the account creation page.
  2. Fill in the required fields, including title, first name, last name, email address, and password.
  3. Confirm the password and agree to the Terms and Conditions and Privacy Policy.
  4. Optionally, subscribe to the Longines newsletter for updates on products, services, and offers.
  5. Click on the "Create Account" button to complete the process.

For any assistance, contact Longines customer service at 1-800-897-9477 or onlinestore.us@longines.com.

FAQ

Longines Return Policy?

Longines.com offers a 30-day return policy for items purchased directly from their website. To be eligible for a return, the item must be in its original condition, unused, and with all original packaging and documentation. Returns must be initiated within 30 days of the delivery date.

To process a return, customers need to contact Longines customer service to obtain a Return Merchandise Authorization (RMA) number. This number must be included with the return shipment. The customer is responsible for the return shipping costs, and it is recommended to use a trackable shipping service or purchase shipping insurance.

If the item is defective or incorrect, Longines will cover the return shipping costs. Once the return is received and inspected, a refund will be issued to the original payment method within a certain number of days.

Exchanges are also possible, but the process involves returning the original item and placing a new order.

For any missing components or damaged items, customers should report the issue to Longines customer service immediately upon receipt.

For more detailed information, customers can visit the Shipping & Returns section on the Longines website.

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